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Graphic Cards - Technical Support
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What is Thermal Paste/ Thermal Pad? Do I need to replace them myself?Thermal paste/Thermal pad is a medium that helps the graphics card dissipate heat, normally there is no need to replace them from time to time.
And we do not recommend replacing thermal pads by yourself, the process of self-replacement may cause unexpected damage. -
My graphics card has no display.Please clean the graphic card’s gold finger and motherboard’s PCI-E slot, make sure the graphic card seats correctly,also try re-install the graphic card in different PCI-E slot.
If you are using an adapter, we recommend that you connect the graphics card directly to the monitor, There may be compatibility issues between the adapter and the graphics card. -
Should I be using a graphics card holder?We strongly recommend using a graphics card holder for graphics cards with more than three fans, which can reduce the possibility of PCB board deformation.
Of course you can also refer to our GCH-1000
Graphics Card Holder https://www.powercolor.com/product?id=1673582133
Graphics Card Holder Mounting Guide
https://www.youtube.com/watch?v=zXLVTVwSHVE